The directors of interlibrary loan services for the CIC libraries oversee the practical aspects of resource sharing efforts, such as the delivery of items borrowed through interlibrary loan.

The CIC Interlibrary Loan Directors oversee the interlibrary borrowing, lending, and document delivery operations at these major research libraries. They consult frequently concerning best practices, new technologies, emerging standards, and quality of service. They frequently conduct surveys and studies to gather specific data about the nature of their operations and the quality of service provided by various service providers, such as the daily courier service among the 13 research libraries across the 8-state CIC region.